Ms Tissa
Many of us on the board have found ourselves in similar situations to the OP. Probably many of your clients as well.

Instead of the response you gave, I wish you would offer some kind of advice or something helpful......for all I know, he may be flying to see you.

Life just isn't as black and white as your response implies, at least not for me. I have grey areas that I struggle with daily. And a leg up from someone who understands is always welcome.

Best Regards
The Driver